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[vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1522557317114{margin-bottom: 0px !important;}”][vc_column][vc_column_text][vc_custom_heading title_font_size=”fs38″ source=”post_title” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1522558606099{margin-bottom: 10px !important;}”][vc_column][vc_custom_heading text=”DELIVERY” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” divider=”hline_inside”][vc_tta_accordion style=”modern” shape=”square” color=”white” spacing=”3″ gap=”3″ c_position=”right” active_section=”1″ no_fill=”true”][vc_tta_section title=”International Shipping” tab_id=”1502047711440-fadf6e1a-1269″][vc_column_text]We currently ship within the UAE, Pakistan & Oman.
*Cash On Delivery is not available outside of the UAE.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are the shipping costs?” tab_id=”1502047888742-a8933511-54ce”][vc_column_text]We at Munasib understand that getting your items on-time is important to you, so we
make every effort to process your order as quickly as possible, and provide our customers
with the lowest flat shipping rates available.
*Cash On Delivery is not available outside of the UAE.

● Free shipping on orders above AED 100 within the UAE.
● AED 15 will be charged on orders below AED 100 within the UAE.
● AED 50 will be charged on deliveries in Pakistan & Oman.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I track my order?” tab_id=”1502048611127-57b34541-ff77″][vc_column_text]You can contact our Customer Service Team on +971 55 871 7853 or info@munasib.ae
who will be happy to help you track your order[/vc_column_text][/vc_tta_section][vc_tta_section title=”When will I receive my order?” tab_id=”1502048685873-4ee0029f-ce40″][vc_column_text]At Munasib our priority is you! We aim to deliver all items within 2 to 3 working days
within Dubai & Sharjah, 3 – 5 working days within the UAE & 7 to 14 working days to
Pakistan & Oman.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1522558606099{margin-bottom: 10px !important;}”][vc_column][vc_custom_heading text=”ORDERS” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” divider=”hline_inside”][vc_tta_accordion style=”modern” shape=”square” color=”white” spacing=”3″ gap=”3″ c_position=”right” active_section=”15″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Missing, incomplete or damaged orders” tab_id=”1583669475918-e05471e3-e25c”][vc_column_text]● Why is my order/item missing?
Oh no, you’re missing an item. We are very sorry for this, please contact our friendly
Customer Service Team for advice on +971 55 871 7853 or info@munasib.ae

● Why is my order incomplete?
Could you have chosen Partial Shipping at the checkout? If so we’ve sent you the items
that were available first and then we will send you the remaining items in a second
delivery. If you have not chosen this option please contact the customer care team for
advice on +971 55 871 7853 or info@munasib.ae

● What do I do if my item is damaged?
Here at Dubaibicycles, our team takes special care of each order to ensure your order
reaches you in perfect condition. On the odd occasion that you do receive a damaged
item, please contact our friendly Customer Service Team for advice on +971 55 871 7853 or info@munasib.ae[/vc_column_text][/vc_tta_section][vc_tta_section title=”Will I receive the items I purchase assembled?” tab_id=”1583669475950-6d5efc2f-fc1f”][vc_column_text]We at Munasib understand the daily hustle in our customers’ lifestyles. We take
pride in delivering 100% assembled products to save you the troubles of putting together
bicycles or toys, so you can hit the ground running as soon as you get your delivery.
*Just make sure to select the assembly option on the product page before adding to cart[/vc_column_text][/vc_tta_section][vc_tta_section title=”Out of stock items” tab_id=”1583669475984-3c71bfca-0674″][vc_column_text]Had your heart set on a specific item and it’s out of stock? Not to worry, you can contact
our Customer Service team who will try their hardest to find an alternative item for you or
give you an approximate time of when the item will be back in stock. +971 55 871 7853 or info@munasib.ae

Why do we display products that are out of stock online?
We’re sorry if the item you want is out of stock. We continue to show out of stock products
online so that you have access to the product details or so that you can buy it at a later
date when the item is back in stock. You may also select to be contacted when the item
comes back into stock.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Change/Cancel Order” tab_id=”1583669476025-1bc5f621-12e2″][vc_column_text]Changing your details could not be easier, please contact our friendly Customer Service
Team for advice on +971 55 871 7853 or info@munasib.ae[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1522558606099{margin-bottom: 10px !important;}”][vc_column][vc_custom_heading text=”RETURNS” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” divider=”hline_inside”][vc_tta_accordion style=”modern” shape=”square” color=”white” spacing=”3″ gap=”3″ c_position=”right” active_section=”15″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”How quickly can I return an item?” tab_id=”1583669816121-5752e470-f1a5″][vc_column_text]Our returns procedure is simple and easy if the product is unopened and still in its original
condition and packaging you can return within 7 calendar days from the date of receipt.
Please contact our friendly Customer Service Team for advice on +971 55 871 7853 or info@munasib.ae[/vc_column_text][/vc_tta_section][vc_tta_section title=”What if I receive an item with a manufacturing defect?” tab_id=”1583669816185-23083048-e03f”][vc_column_text]We are very sorry if you have received an item and there seems to be something wrong
with it. Our team at Munasib works very hard to ensure our products are of the
highest quality for you. Please contact our friendly Customer Service team and they will be
happy to help you solve the issue with your item[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1522558606099{margin-bottom: 10px !important;}”][vc_column][vc_custom_heading text=”PAYMENT” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” divider=”hline_inside”][vc_tta_accordion style=”modern” shape=”square” color=”white” spacing=”3″ gap=”3″ c_position=”right” active_section=”15″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Is my payment information secure?” tab_id=”1583669935144-9ade7ae3-856b”][vc_column_text]Whilst your payment is being authorized, look out for https// in the address line of the page
you are directed to. This indicates that your data is being transferred using Secure Socket
Layer (SSL) protection. We use industry-standard data encryption to make sure no
unauthorized parties can access your payment details. We have also introduced secure code
services for customers using Visa and Mastercard to shop on Munasib.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Payment Methods” tab_id=”1583669935193-b011da0e-86b8″][vc_column_text]When shopping at Munasib, you can be assured of an easy-to-navigate and secure
site that provides easy and secure payment solutions to cater for all your needs.

● Credit Cards
We use the most secure payment gateway to offer you a fast, safe and secure way
of paying using either your Mastercard or Visa.

● Cash On Delivery
Cash On Delivery payment must be made in full upon receipt of goods at no added
cost. For the time being, COD is only available in the UAE[/vc_column_text][/vc_tta_section][vc_tta_section title=”Best Price Guarantee/Price Match” tab_id=”1583670031012-cb80339f-6a9b”][vc_column_text]At Munasib we understand how expensive it is to keep up with the ever-developing
needs of your children, which is why we offer our shoppers the best price guarantee. If you
find any of our products in the UAE for cheaper, we’ll match that price to offer you the best
possible deal every time.
If you’re wondering how we do this – it’s simple – we cut the costs of warehousing and
store-fronts by buying all our products direct from manufacturers and suppliers, then ship
them straight to you, without any hidden costs or huge markups. Our job is to get you the
widest range of leading products at the best prices in the UAE – at all times. And if we’re
not doing our job right, please let us know. So now we’ve let you in on our secret, you can
enjoy shopping on Munasib safe in the knowledge that you’ll get leading brands at
the best prices in the region – every time.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row full_width=”stretch_row” disable_element=”yes” css=”.vc_custom_1569428588668{margin-bottom: 30px !important;border-top-width: 1px !important;border-bottom-width: 1px !important;padding-top: 20px !important;padding-bottom: 20px !important;background-color: #f7f6e4 !important;border-top-color: #e4efdc !important;border-bottom-color: #e4efdc !important;}”][vc_column width=”1/12″][/vc_column][vc_column width=”5/6″][vc_custom_heading text=”If you not find your question send me email : your_company@store.com” font_container=”tag:div|text_align:left|color:%23222222″ use_theme_fonts=”yes” title_font_size=”fs20″][vc_column_text]If you not find your question you just send me email : yourcompany@demo.com .Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur non porttitor diam. Sed sit amet luctus turpis. Curabitur nec diam libero. Vivamus fringilla purus eget lacus placerat,[/vc_column_text][/vc_column][vc_column width=”1/12″][/vc_column][/vc_row]